PACKAGING & DELIVERY POLICY
All prints are packed with the upmost care and safety precautions, supplied in a purpose made acid-free Polypropylene protective archival sleeve. The print is packaged flat with an acid free tissue and surrounded by white Correx plastic sheeting to keep flat in the package with a "Do Not Bend" sticker on the front to reinforce the safety and stability of the print. It is suggested that you open the package from the flap. Every possible measure is undertaken to ensure that your print arrives in the condition that it left us. All packaging materials are recyclable.
Any print above 50x50cm will be rolled, put into a protective plastic bag, and shipped in a cardboard shipping tube to keep it stable.
RECEIPT OF GOODS
Deliveries are generally made on weekdays only (Monday to Friday, except Bank Holidays) and require a signature. Please ensure that someone is available to sign for the goods. If no-one is available to sign for the goods the courier (will make three attempts) will leave a card with details of how to rearrange delivery. Please feel free to contact us if you have any questions or problems.
Once your order has been process, payment received and the print/s prepared. I aim to get your parcel to UK addresses within seven working days from dispatch. If you require faster delivery or delivery to other parts of the world then feel free to email me and I will get back to you as quickly as possible to accommodate your needs or answer any queries.
UK Post & Packing is £10 (per order) orders over £100 free
World Post & Packing is £20 (per order)
World post in addition you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for overseas delivery and customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. You are considered the importer and must comply with all laws and regulations of the country in which you are receiving the goods. Whilst we make every effort to safeguard your privacy international customers and customers dispatching products abroad should be aware that cross-border deliveries are subject to opening and inspection by customs authorities.
John Petch Art January 2019